What We Do

From roadmap to reality, our advisory services help define and drive your Salesforce vision from day one. Our advisory services include:

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Expert Advice on CoE Setup

Specialized guidance helps establish effective Centers of Excellence with appropriate governance models, development methodologies and DevOps strategies to accelerate your transformation journey.

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Defining Implementation Plan

Detailed roadmaps outline actionable steps for achieving Salesforce goals efficiently, with clear timelines and resource allocation.

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Identifying Priorities and Defining MVP

Strategic prioritization of features defines an effective Minimum Viable Product while addressing key considerations, risks and assumptions to maximize initial value.

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Drafting High-Level Functional & Technical Architecture

Expert architects create comprehensive blueprints that bridge business requirements with technical capabilities, ensuring a scalable and robust Salesforce foundation.

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Defining the Scope of Implementation Through Discovery

Collaborative discovery sessions uncover critical business needs and challenges, resulting in a precisely defined implementation scope tailored to organizational goals.

Expert Advice
Defining Implementation
Identifying Priorities
Drafting Functional
Defining the Scope

Our Offerings

Salesforce Offerings

Non - Salesforce Offerings

  • Cloud
    Assessing the organization's current Salesforce usage and aligning it with business goals.
  • Cloud
    Creating a roadmap for Salesforce implementation, optimization, or expansion.
  • Cloud
    Identifying key performance indicators (KPIs) and success metrics.
Approach
Discovery
Assessment
Gap Analysis
Demonstration & Validation
Roadmap & Next Steps
  • Cloud
    Advising on the best Salesforce licensing model for the organization’s needs.
  • Cloud
    Optimizing costs by identifying unused licenses or redundant features.
  • Cloud
    Negotiating with Salesforce for better pricing or terms.
Approach
License Audit
Needs Assessment
Optimization Recommendations
Negotiation Support
Ongoing Review
  • Cloud
    Advising on integrating Salesforce with other enterprise systems (e.g., marketing automation, analytics platforms, or custom applications).
  • Cloud
    Ensuring seamless data flow and interoperability between systems.
  • Cloud
    Recommending middleware or APIs for complex integrations.
Approach
Integration Requirements
Tool Selection
Integration Design
Implementation
Monitoring
  • Cloud
    Providing tailored solutions for industries like healthcare, finance, retail, manufacturing, and more.
  • Cloud
    Advising on Salesforce industry clouds (e.g., Financial Services Cloud, Health Cloud, etc.).
  • Cloud
    Ensuring compliance with industry-specific regulations.
Approach
Industry Analysis
Solution Mapping
Customization
Compliance
Performance Review
  • Cloud
    Leveraging Salesforce Einstein for AI-driven insights and automation.
  • Cloud
    Implementing automation tools like Flow, Process Builder, and Apex triggers.
  • Cloud
    Advising on chatbot and self-service solutions using Salesforce Service Cloud.
Approach
AI Readiness Assessment
Use Case Identification
Solution Design
Demonstration & Validation
Roadmap & Next Steps
  • Cloud
    Advising on data migration strategies when transitioning to Salesforce from legacy systems.
  • Cloud
    Ensuring data quality, deduplication, and governance.
  • Cloud
    Implementing data security and compliance measures (e.g., GDPR, HIPAA).
Approach
Data Assessment
Data Cleansing / Retention
Master Data Management
Migration Execution
Roadmap & Next Steps
  • Cloud
    Developing strategies to drive user adoption and ensure employees are effectively using Salesforce.
  • Cloud
    Providing training programs and resources for end-users and administrators.
  • Cloud
    Managing organizational change to minimize resistance and ensure a smooth transition
Approach
Stakeholder Engagement
Training Needs Analysis
Communication Plan
Training Delivery
Feedback Loop
  • Cloud
    Analyzing existing business processes and workflows to identify inefficiencies.
  • Cloud
    Designing streamlined processes using Salesforce features like automation, workflows, and AI tools (e.g., Einstein).
  • Cloud
    Aligning Salesforce capabilities with industry best practices.
Approach
Process Mapping
Needs Assessment
Pain Point Analysis
Implementation Plan
Roadmap & Next Steps
  • Cloud
    Enhancing customer experience through Salesforce tools like Marketing Cloud and Service Cloud.
  • Cloud
    Advising on omnichannel strategies for customer engagement.
  • Cloud
    Implementing personalized marketing and customer journey mapping.
Approach
Customer Journey Mapping
Solution Design
Implementation Plan
Demonstration & Validation
Roadmap & Next Steps
  • Cloud
    Establishing governance frameworks for systems usage across departments.
  • Cloud
    Ensuring compliance with data privacy and security regulations.
  • Cloud
    Advising on user roles, permissions, and access controls.
Approach
Governance Framework
Access Control
Compliance Audit
Demonstration & Validation
Roadmap & Next Steps
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Reach Out. Let Us Help You!

Don’t Just Take our Word for it...

Trust our Proven Track Record

Product Area
Service Cloud, Service Einstein
Industry
High Tech
Project Length (months)
16
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March 26, 2025
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Salesforce Verified

Cloud Pertitus' involvement has gone to such an extent that most of the business owners and sponsors to date believe that team is part of our internal team.

Product Area
Service Cloud, Service Einstein
Industry
High Tech
Project Length (months)
16
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March 26, 2025
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Salesforce Verified

While most of the SIs quoted a significantly elongated timeline and budget to roll out the program, Cloud Peritus took up the challenge of delivering this program in record time with a significantly lower total cost of delivery thereby maximizing the ROI of the program.

Product Area
Service Cloud, Service Einstein
Industry
High Tech
Project Length (months)
16
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March 26, 2025
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Salesforce Verified

They started 2 years ago with a small team and have become our go-to and trusted partner for anything related to Salesforce. Cloud Peritus has become a large part of the Salesforce CoE which manages an extremely large and complex portfolio for our business.

Product Area
Service Cloud, Service Einstein
Industry
High Tech
Project Length (months)
16
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March 26, 2025
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Salesforce Verified

Thank you Cloud Peritus for your partnership and for making our project a success.

Product Area
Service Cloud, Service Einstein
Industry
High Tech
Project Length (months)
16
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March 26, 2025
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Salesforce Verified

When I say our team, Cloud Peritus is a big part of that. They go above and beyond just being a partner and are every bit a part of our team.

Product Area
Service Cloud, Service Einstein
Industry
High Tech
Project Length (months)
16
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March 26, 2025
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Salesforce Verified

They have helped us identify ways to solve business problems that are simpler and provide way greater flexibility. I would not hesitate to use Cloud Peritus in a future project.

Product Area
Service Cloud, Service Einstein
Industry
High Tech
Project Length (months)
16
Star
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March 26, 2025
Checked
Salesforce Verified

Cloud Peritus delivers a CRM that is Intuitive Scalable & most importantly, is built the right way.

Why Choose Us???

The PERITUS Approach

Our Blue Print to Client Success

Our Unique Salesforce Consulting Approach Isn’t Just A Method - It’s A Promise!

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Personalized Discovery & Vision Mapping
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Empathetic, Agile & Collaborative Design
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Results-Driven Implementation with Continuous Monitoring
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Integrated Ecosystem Approach
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Transformational Change & Future-Ready Strategy
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Unified Support & Continuous Learning
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Success: Measurable Business Impact

No Silos. Just Full-Spectrum Salesforce Mastery

Salesforce All Services

Credentials That Speak For Themselves

Industries We Specialize In

Finance

Modernizing Financial Services with Precision & Trust.

Financial Services

With rich experience working with Lending, Wealth and Financial Ops, we’re able to help institutions digitize customer journeys, automate origination, and streamline KYC. Our solutions enable seamless client experiences with built-in compliance, security, and operational excellence, driving scalable growth in a tightly regulated space.

HiTech

Driving Innovation. Powering Scale. Accelerating Growth with AI-Driven Solutions.

Technology & Software (HiTech)

Backed by extensive HiTech expertise, we help fast-growing companies leverage AI and generative tech to streamline Quote-to-Cash, Subscription Management, and Customer Success. Our next-gen Salesforce solutions drive intelligent automation, operational efficiency and data-driven decisions. fueling faster revenue growth and scalable impact.

MedTech

Reimagining Patient Journeys. Optimizing Partner Networks. Delivering Life-Changing Impact.

Healthcare and Life Sciences (HLS)

Our proven experience in MedTech enables us to digitize patient journeys, order-to-cash processes, automate backend operations, manage B2B partner ecosystems and more. Through tailored Salesforce solutions backed by AI capabilities, we able to help drive end-to-end operational efficiency, helping MedTech businesses deliver better patient outcomes at scale.

EdTech

Empowering the Future of Learning with Intelligent Digital Experiences.

Education and Academic Institutions

Built for the future of learning, our proven EdTech solutions connect ERPs with Salesforce, automate enrolment, simplify partner management and more. Our tailored Salesforce solutions allow education providers to deliver personalized experiences and drive long-term learner success.

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