Dynamic Call Scripts

Dynamic Call Scripts provides quick guidance to agents on the phone with a prospect or customer within a single window. The scripts pull real Customer and Opportunity data that result in a personalized message and help drive the agent's conversation, update customer data, read T&C, etc. Also, the Sales Manager can have customized call scripts for enhanced customer support (Fonts/color/Images). Dynamic call scripts can be used for recording surveys as well.

Enhance your customer satisfaction

The Dynamic call scripts pull real Customer and Opportunity data that result in a personalized message and help drive the agent's conversation, update customer data, read T&C, etc. Also, the Sales Manager can have customized call scripts for enhanced customer support (Fonts/color/Images).

• Access to T&C and FAQ's 
• Manage scheduled call backs over the call 
• Quick guidance to record customer interests
• Conduct surveys
• Allows sales managers to create their own customized call scripts