We currently provide consulting services for Salesforce CRM, providing solutions for Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud. We offer a full suite of services right from Advisory, Health Checks, Implementation, and Run and Maintain.
- Define the scope of implementation to strategize, evaluate, and elaborate the requirements to make sure that the requirements are rightly understood
- Identify priorities to define minimum viable product, key considerations, risks, and assumptions
- Draft a high-level functional and technical architecture
- Build an implementation plan
We also offer expert advice on setting up a CoE, governance model, environment, development methodology, and DevOps strategy for the Salesforce programs. Our voice of the customer model helps capture and nurture the key personas while defining the customer experience journey.
- Provide detailed evaluation of functional and technical health of the existing Salesforce CRM to fix functional and technical issues
- Build a strategy to maximize existing licensing investments for clients who already have Salesforce implementation
- Design a plan and scope of work to enable the conversion into a newer, event-based framework such as LWC
We also evaluate integrations, data, existing AI solutions, and product roadmap to provide a strategy for maximizing the ROI on existing Salesforce implementation.
- End-to-end Salesforce implementation, focused on requirements elicitation, elaboration, functional and technical design, build, testing and deployment.
We also specialize in industry-leading development methodologies such as SAFe, Agile, and Hybrid Agile.
- Enable continuous innovation to build new features on existing Salesforce, while managing incidents or enhancement requests.
- Customer centric, rather than product centric, designs help us deliver a more personalized experience to clients.
- Collaborative work with the client’s team to create an ideal mix of talent and expertise for a successful delivery.
- Fast-paced and continuous development with real time maintenance requests and predetermined release schedules.
- 24x7 support for clients to cover multiple geographies across time zones for quick response in critical situations.
We are highly skilled and experienced
We use future ready methodology for scalability
We implement well defined solutions for risk mitigation
We have offshore teams available on client friendly time zones
We provide objective review by COE for fresh perspective