Our Services

We currently provide consulting services for Salesforce across Sales, Service, Marketing and Community Clouds and offer a full suite of services from advisory, Assessment, implementation and maintenance services.

Advisory Services

We advise our clients on how to strategize their digital transformation journey and help with

  • Defining the scope of implementation through discovery
  • Draft a high-level functional & technical architecture
  • Identify priorities and define an MVP, key considerations, risks, & assumptions
  • Define an implementation plan
  • Provide expert advice on setting up a CoE, governance model, environment, development methodology and DevOps strategy to accelerate their transformation journey.

Assessment Services

Our expert assessment team reviews our clients’ current state Salesforce implementation and outlines

  • Gaps in the existing data model
  • Technical debt incurred
  • Recommended business process improvements
  • Recommended changes to user experience
  • Recommended changes to technical design
  • Recommended changes to Integration design
  • Recommended governance structure

Implementation Services

Our success in implementation lies in our years of experience implementing Enterprise class Salesforce solutions, careful planning and our unique estimation model. We bring our 'A' team to every engagement. Our implementation services include

  • Program Management
  • Architecture Oversight
  • Business Analysis
  • Salesforce development
  • Quality Assurance
  • QA Automation
  • Release engineers
  • Integration specialists
  • Data migration specialists

Maintenance Services

We help our clients to run & Maintain their existing Salesforce implementations. Our maintenance services include

  • Dedicated command center
  • Automated task allocation
  • Strict SLA adherence
  • 24X7 on call support
  • Salesforce Administration
  • Defect - Analysis, triage and fixes
  • Release management
  • Enhancement requests

Our Approach

Our success lies in the three pronged approach to solving complex business problems for our clients on the Salesforce platform

  • Art of the Possible through rapid prototyping to show case key capabilities to help inspire, ideate and compare options.
  • Customer Centricity through emphasis on the clients’ customer experience and impact at every stage of the journey leading to meaningful outcomes and customer delight.
  • Scalability through a strong foundational design and a config over code approach to help scale for the future requirements.

Why Cloud Peritus?

Ready to take your business to greater heights?

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